Damage and Liability Policy

This Damage and Liability Policy ("Policy") describes the responsibilities, limits, and reliefs for all parties in case of property damage, loss, injury, or other liabilities resulting from activity on the Stoorez platform. This applies to both storage and parking and is binding for Hosts, Seekers, and any third-party users.

Stoorez operates an online, app-based platform that facilitates the discovery, booking, agreement, and payment for two main categories:

• Storage Services: Neighborhood Storage, Small Business Storage, and B2B Storage
• Parking Services: Neighborhood Parking and Commercial Parking

• Applies to all use, bookings, and listings processed through the Stoorez platform.
• Covers claims regarding damage to property, loss/theft of items, vehicle incidents, and personal injury, excluding those specifically disclaimed or limited by law or platform terms.

• Stoorez is a technology facilitator only; it does not own, possess, or control any listed Space.
• No Host–Seeker action creates a tenancy, warehouse keeper, or bailment relationship.
• All users are responsible for their own insurance and compliance.

Stoorez accepts no liability for:

• Natural disasters (flood, fire, earthquake, lightning)
• Riot, civil unrest, governmental/military action
• Loss or damage due to prohibited items or dishonest declarations
• Money, securities, data, jewelry, or valuables stored against policy
• Damage that occurs after overstay or abandonment post termination

• Must maintain the Space in a safe, habitable, and accessible condition as described in the listing.
• Must provide true and complete disclosure of known hazards (leaks, pest, structural, electrical).
• Should promptly inform Stoorez of any post-use damage and support evidence (photos, video, communication logs).
• May not carry out repairs, disposal, or penalties unless permitted by law/platform or after Stoorez review.
• Should maintain valid property insurance wherever feasible.

• Shall use the Space and parking strictly as per agreed use (storage or parking, not habitation, industrial activity, or subleasing).
• Responsible for any loss, structural damage, soiling, or third-party loss caused by:
  • Mishandling, improper storage, or unsafe parking
  • Use of hazardous/prohibited materials (see Prohibited Items Policy)
• Required to notify both Host and Stoorez immediately about any incident or possible damage.
• Required to cooperate in site inspection and repair or restitution process.

• Stoorez does NOT insure stored goods, vehicles, or property.
• All insurance (building or contents) is the sole responsibility of Host and Seeker.
• Platform liability, even if proven, is capped at ₹8,000 or 3 months' total platform service fees paid by the affected party, whichever is lower.
• No liability for:
  • Consequential, indirect, or punitive damages
  • Third-party claims (neighbors, society, authorities)

All Users agree to indemnify Stoorez, its officers, and agents against all direct or third-party claims, damages, or legal expenses resulting from:

• Breach of law or community/society norms
• Subletting, misuse, or illegal storage/parking
• Accidents, pollution, or hazardous acts on premises
• Any government or regulatory penalty resulting from their violation

• No waiver: If Stoorez fails to enforce any right, this does not mean future waiver.
• Any invalid legal provision does not affect the rest of the policy.
• The above policy is always subject to the latest platform Terms and the laws of India.
• Stoorez does not accept liability for any loss, damage, penalty, or closure arising from the Host's failure to secure necessary government or society permissions. Hosts indemnify Stoorez against all related costs.

All claims and queries must be formally submitted to:

By using Stoorez, you acknowledge that you accept all limitations, your risk, and these Damage and Liability terms. For details, clarifications, or for sample templates and support, refer to the full Terms & Conditions or write to Stoorez support.